Shipping policy

We ship Monday through Friday, excluding weekends and holidays, from our UAE warehouse.

Order processing

Orders are processed according to product availability. In-stock orders are generally prepared and processed within 2–3 business days.

Pre-order and custom-sourced items require approximately 2–4 weeks for processing before dispatch because the hair is sourced specifically for each order.

Delivery after dispatch

• UAE: approximately 2–5 business days.
• International: approximately 3–7 business days.

Processing time is separate from delivery time. Delivery times are estimates and may be affected by courier delays, customs clearance, public holidays, or circumstances outside Mony Beauty’s control.

Tracking and customs

Tracking details will be sent by email once the order has been shipped. International customers are responsible for any applicable customs duties or import fees.

Customs processing times may differ and can prolong delivery due to taxes owed, duties, and local delays.